Privacy Policy
Privacy Policy
This Privacy Policy (“Policy”) sets out how MrHelper.my (“Mr Helper”,“Mr Helper Super App”,“Mr Helper Sdn Bhd”, “We”, “Platform”, “Portal”, “Our” or “Us”) collect, use and protect your Personal Data which you have provided to us. By engaging us to provide our services or by accessing our portal such as www.mrhelper.my or using our mobile application (collectively referred as “Portal”), you hereby consent to the processing of your Personal Data by us in the provision of our services (“our Services”).
MR HELPER SDN BHD built the MR HELPER SUPER APP app asa Free app. This SERVICE is provided byMR HELPER SDN BHD at no cost and is intended for use asis.
This page is used to inform visitors regarding ourpolicies with the collection, use, and disclosure of PersonalInformation if anyone decided to use our Service.
If you choose to use our Service, then you agree tothe collection and use of information in relation to thispolicy. The Personal Information that we collect isused for providing and improving the Service. We will not use or share your information withanyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meaningsas in our Terms and Conditions, which are accessible atMR HELPER SUPER APP unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience, while using our Service, wemay require you to provide us with certain personallyidentifiable information, including but not limited to name, contact number, address, images, and email.Our mobile apps namely Mr Helper Super App is collecting or allow user to upload images and send via ssl encrypted https API to our server, these images and photos are used for merchant real identity verification and also including but not limited to product/service showcase, user's attachment to describe house/office maintenance/repair request, and concept and ideas sharing.The information that we request will be retained by us and used as described in this privacy policy.
The app does use third-party services that may collect information used to identify you.
Link to the privacy policy of third-party service providers used by the app
Log Data
We want to inform you that whenever youuse our Service, in a case of an error in the appwe collect data and information (through third-partyproducts) on your phone called Log Data. This Log Data mayinclude information such as your device Internet Protocol(“IP”) address, device name, operating system version, theconfiguration of the app when utilizing our Service,the time and date of your use of the Service, and otherstatistics.
Cookies
Cookies are files with a small amount of data that arecommonly used as anonymous unique identifiers. These are sentto your browser from the websites that you visit and arestored on your device's internal memory.
This Service does not use these “cookies” explicitly. However,the app may use third-party code and libraries that use“cookies” to collect information and improve their services.You have the option to either accept or refuse these cookiesand know when a cookie is being sent to your device. If youchoose to refuse our cookies, you may not be able to use someportions of this Service.
Service Providers
We may employ third-party companies andindividuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Servicethat these third parties have access to their PersonalInformation. The reason is to perform the tasks assigned tothem on our behalf. However, they are obligated not todisclose or use the information for any other purpose.
Security
We value your trust in providing us yourPersonal Information, thus we are striving to use commerciallyacceptable means of protecting it. But remember that no methodof transmission over the internet, or method of electronicstorage is 100% secure and reliable, and we cannotguarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click ona third-party link, you will be directed to that site. Notethat these external sites are not operated by us.Therefore, we strongly advise you to review thePrivacy Policy of these websites. We haveno control over and assume no responsibility for the content,privacy policies, or practices of any third-party sites orservices.
Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy fromtime to time. Thus, you are advised to review this pageperiodically for any changes. We willnotify you of any changes by posting the new Privacy Policy onthis page.
This policy is effective as of 2022-09-01
Contact Us
If you have any questions or suggestions about ourPrivacy Policy, do not hesitate to contact us at info@mrhelper.my.
Dated: 30 JANUARY 2022